I purchased a RCA tv from Arrons sales& lease in Rome GA about a year and a 1/2 ago with the extended warranty. I guess i made a mistake of paying it off early cause now that its torn up for the third time for the exact same thing Arrons is giving me the run around on it after attempting several times to contact not only Arrons but also the repair center that had fixed it the first two times neither of them would return my phone calls so I had to make a trip to the Arrons store and much to my surprise I still got jerked around. 3 weeks after going to there store Arrons finally come up with they have called RCA and RCA is gonna either swap my tv out or refund my money but the kicker is its gonna take any where from 4 weeks to 4 month and this whole time im without my tv because when its paid off Arrons cant give you the loaner tv thats promised with this great warranty they make you get some customer service huh!!!