This company is pathetic, first of all I had no choice for being with them as my mortage provider, we were assigned over from our previous mortgage company. They have sent threatening letters to me, and also told me that partial payment was not acceptable, which is something I was trying to do, to benefit me, by making partial payments, vs. no payment at all. Well that is not the case, I was told that either I need to send in the full payment or nothing at all, but yet they continue to harass me with letters, and phone calls CONTINUOUSLY!!! They are awful, too many people with their hands in the pot over there, when you call. Everyone has a million different answers for you when you call, and none of them are the same answer. You get placed on hold every time you call, for extensive amounts of time, this time, as I type this, I have been on hold three, yes three different times, with the holding time being at least 1 1/2 hour, no exaggeration!!! They have yet to refund my payment that was a partial payment, as they stated they would.

CONSUMERS---B E W A R E!!!