Yesterday afternoon I had my digital photographs processed by the Poole, Dorset branch costing me £15.95, when I got home I noticed 2 photographs ruined.
Instead of getting back on a bus for a expensive trip back to the store, I walked to one nearer my home and spoke to Paul Cabe, the manager of this store via a internal phone.
He refused to give me a refund, even though I had a reciept, thus breaking trading law.
He kept debunking the issue saying that if you brought this product for instance, blah blah blah.
I said that I would take the matter up with the CAB on monday and will recharge ASDA for the bus fare.
I am disabled on a low income, and the cost of ruined photographs+ having to have some redone is just not on.
The Canford Heath ASDA is riddled with problems, such as staff puttingmultiple price stickers on top of each other thus confusing the scanners, delaying you further.
I was even told by 1 staff member that the managers simply do not care.
Do not ever shop at the canford heath asda, it is simply not worth the annoyance, or being ripped off.