On Saturday 4th December 2010 I bought 2 packs of assorted, prepacked fruit containg melon, grapes, kiwi fruit, mango etc. On Monay 6th December I had some of the fruit with my breakfast cereal. The melon was so hard that when I bit into it, I snapped the crown off my tooth and subsequently swallowed my tooth.

While I understand your need not to waste foods and therefore the company will cut the melon as close to the skin as possible, to maximise profit, I do not feel this provides food that is fit for consumption. I now need to have the tooth replaced at a cost of at least £200.

I would appreciate your comments on this as soon as possible.

Janet Jackson
[email protected]

would like to complain about the way i was treated at the store, i have work at this store for nearly 10years, for the last 5years ive been a supervisor in the cafe with the company eurest, i was wanting to buy a camera, which was nearly £150, i was not on shift so i was a normal customer, i went t0 the department and ask, d if i could buy the camera i wanted, (which was on display)firstly i was told be a member of staff, i dont no anythng about cameras, i then ask, d have you got one in, the colleague went to have a look, i was then told that they didnt have the one i wanted, i then ask when there were getting any more in, was told they didnt know, i then said you need to put a slip in to say out of stock, so that the next customer that wanted oneknew that it was out of stock, i was then told, dont say that, i was then left there with no clue if there were getting anymore and when, i ask this the collegue was rude and unhelpful, there was no manager or key colleague to help.just because i work at the store there was no need to be so unhelpful and rude, i have been a loyal colleague and customer in the last 10years to be treated like that, like i said the camera i wanted was £150, so it wasnt a cheap one, i could not begin tell you how much money i have spent in that store, if there treating me like that, what are the speaking to a normal customer like, the abuse the collegues on that department is unexceptable, i will now go else were for the camera, thank you for taking the time out to read this, i just hope you dont lose more customers this way.

I had ordered school uniforms from ASDA Direct. Not delivered, no refund for more than 15 days

Order no:02150074
Order date:10/09/2010 16:10

Its been more than 15 days, the uniforms have not been delivered.
On calling the asda direct help line they say that the address is incorrect so it was not delivered.
On asking them for a refund they simply hung up.
This response also I got from them after calling them atleast 5-7 times.
This is sheer cheating and not expected from an organisation like ASDA.
I am completely lost, since it is school uniform and my child has to suffer due to such irresponsible behaviour from ASDA direct.
Kindly guide.

whilst visiting asda i asked at the deli counter, where they had the chickens cooking on a spit if they used msg on there chickens well i just as well asked if the moon was made of cream cheese because no one knew what msg was let alone whether they use it or not, dont you think that any one cooking the product should know what they are putting on it seems to me if you asked if they cook it in bleach they wouldnt know for anyone who cant eat certain flavour enhancers it could be dangerouse please train the staff as they should be trained, i am a chef and would never let anyone sell a food product without knowing what it contains

Went to Asda in Dagenham, Essex. The Cashier charged me wrongly because I bought two items that weer similar, but they have different prices because they have slight variation.
The cashier just picked the first one which commands the higher price and multiply it by 2 thus overcharging me.
When I went to complain at the customer service, the person there said she would refer it to their manager and when the manager arrived as I started to talk to him, he told me to shut up and that he would only listen to his staff. I was surprised and ask why he would say that, he then started being aggressive and said he would not deal with the case if I say any word at all. Of course I continue to tell him my side of the story and then he walked off and asked the security to walk me off the store and said I was banned. I still could not believe it, especially when the mistake was theirs.

I then wrote to their head office to complaint, only to be told that whatever the branch manager decides is what they will stick to, so banning me from the store remains effective.

The fact is I have seen the same manager in the same store mistreated 2 other people in the past on two different occasions. I think Asda needs a COMPETITION in that area so that they can get their acts together and respect customer a bit more.