"Consumer Reviews on Companies, Products and Services"

Asia

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Category: Travel

Contact Information
Thailand

asiarooms.com

Asia Reviews

Ad27 December 31, 2008
Not honest with their customer
I have made hotel booking with AsiaRooms.com, I have made some inquiry about cancelling the hotel booking. AsiaRooms has replay that they will charge 1 night room fee for cancelling the room if you like to cancel less than 7 days of the hotel check-in date. I have made inquiry 2 weeks ago and AsiaRooms.com replied me that they will charge 1 night room fee even though it is more than 7 days of hotel check-in date. I didn't reply AsiaRooms for cancelling my rooms, until the date I arrived at the hotel, hotel told me AsiaRooms has cancelled my booking 1 day prior the hotel check-in date. As I found out AsiaRooms is very unhonest for the way they treated their customers and I felt disspointed woth this company.

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