Aspen Dental is the worst place I have ever been to. I have been to a lot of dental offices and I must say this is the worst ever! They hid fees from you, they lie to you, and they do not deliver!! Now I know why they want all the money up-front, they stink and they know it. I went there about 1 yr. ago to get some teeth pulled and a set of upper dentures. What a nightmare!! The very expensive top of the line dentures they sold me are the pits. They are big, I MEAN BIG!! I tried to work with these people to get the right fit, to no avail. Can't get a refund, you must turn over both sets, the temporary and the final product! WHAT LEAVE ME OUT THERE WITH NO TEETH! BS The manager Kim Sullivan is down right rude and worthless. I said just refund my money for the final product, I can't she says, I will have to call corporate and get a price! They lie and take your money. THEY WILL NEVER HELP YOU FIND YOUR SMILE. THEY WILL FIND YOUR POCKETS, TAKE YOUR MONEY, AND LEAVE YOU HANGING...go anywhere but DO NOT GO TO ASPEN DENTAL...THEY STINK. I am sitting here with cheap plastic temporary teeth that are falling apart and they have my $2500.00 and my TOP OF THE LINE (worthless) SET OF DENTURES.