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Aspen Dental, Keene NH

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Category: Lifestyle

Contact Information
Keene, New Hampshire, United States

Aspen Dental, Keene NH Reviews

Kim June 10, 2009
Billing and extra services
I went to Aspen last year because I had some teeth that had been crowned and had broken under the crown. Of course I had to have x-rays and cleaning before they would even look at me. They automatically gave me a electric toothbrush and floride mouthwash. I had told them that all I wanted was the teeth pulled. They automatically totaled everything - never gave me an itemized bill - and after my insurances portion told me that it would be over $3000 but signed me up immediately for carecredit which I am still paying off! But they promised that this would be everything. I have TMJ so had to see the oral surgeon and I needed to get the teeth done. I had told them that I didn't want a partial to replace the teeth but after I had signed up for the carecredit they told me that was included - my fault I didn't make them redo it! They told me they would call me with the oral surgeon appointment because they didn't have his schedule available. Carecredit was already taking their payment and I had to call 2x to finally get the appointment scheduled - took the time off work etc only to have them call that week and say they had to reschedule it later (went in August - took until January to get the teeth pulled). When I went back for my check up after the extraction I was told I was all done - I had to remind them that they needed to do the partial plate. At each of the appointments to get the partial etc I was told that I didn't need to see the finance person because I was all set with my carecredit. Suddenly I started getting statements from them but didn't pay much attention because I thought it was just the amount remaining on the carecredit - the office tells me I am all set. Now I have a collection agency call me telling me that I owe another $1154 !!

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