Look at the rate at which people are writing these horrible stories here .Believe it or not in reality there are 100 times more upset patients but we dont hear from them on this board as most of the people who go to Aspen dental do not have computer knowledge to post here

My question is how come these state dental dental boards and legal athorities

are so passive about it .Is aspen bribing them to shut their mouth ?Corporates like Aspen made dentistry worse than used car sales .I feel so sorry for people who go there .Unless we all come together and do something about it nothing is going to change

Stay away from these scam artists! I have had very bad luck with getting my first dentures. My saga started a little less than two years ago when I got my first dentures from a denturist in Kennewick (who latter had her dental licesense revoked). I was laid off work and I had medical coupons to pay for pulling my teeth and the plates. The dentures were terrible but, she told me that was the best that could be done since my "tramp stamps" had not paid her very much. I was able to find a new job and my number one priority was to get new dentures that did not make me look like a drug addict. I went to Aspen Dental in February for new ones since they were the only thing I could afford (I was thinking that anything would be better than the crap from welfare R U). Anyhow, Aspen made two attempts to make me new dentures and they were actually worse than what I got from the welfare denturist office. At least I could wear the teeth from dentures 4 u. Finally, out of desperation, I called my mom to beg her for money to get good dentures. I went First Choice Dentures in Pasco (he is also a denturist). I don't remember his last name but Joe the denturist was able to give me beautiful teeth. I am no longer embarSsed to be seen in public. The lesson of the story is to research who is going to make your dentures. If I had done my homework, I would not have been taken by this rip off dental franchise. Common sense, there is a reason why they can only charge $249. Please learn from my mistake and avoid these con artists.

I went to Aspen dental since my new insurance had them as a innetwork provider.
I had a cracked tooth, I was told the tooth could not be saved and that it was an anchor tooth and would need removed and the rest of my bottom teeth would need removed for a bottom denture, saying they could not make a partial. They also said the upper denture i had would need replaced so they would be a "set" Figuring i had no choice, i was sent to their office manager who pushed me to get the Natural Lyte dentures. They charged me 999.00 for the uppers and 949.00 for the lowers,
They charged me 350.00 for their "immediate dentures" which my insurance didnt cover, They also charged 240.00 x 2 for Alveo per quadrand, which was explained as "bone smoothing" to promote a better healing and to clean up any bone chips from the extraction. They required a oral cancer screening that i was charged for as well. They charged extra since the dentist broke several of my teeth while extracting them. They stitched me up and sent me home with thier immediate denture and my new uppers, The quality of the uppers were terrible.. you can actually see through the plate in several places that it is so thin. The immediate denture was so thick and long, i had to return after the pain meds wore off to have it ground down. I also had to return to have 2 LARGE pieces of bone removed from protruding from my gums that were suppose to be prevented by the Alveo per quad charge. I went back for the relinings, complaining each time that it was too thick, didnt fit right, and caused pain. The fit was so bad, that once i sneezed and the botttoms flew out of my mouth and hit the ground and were damaged and had to be replaced with a set that fit even worse. Then came the billing problems. When i signed up for their 50/50 financing it stated the next payment was 30 days from when treatment began. only to get a statement saying "reciept due in 10 days " The statement arrived late, 5 days after the "statement date". I sent in my 50.00 payment. the next statement i got was late again i recieved it 5 days after the "statement date" it showed my previous 50.00 payment as recieved but now it asked for 100.00 saying they didnt recieve my payment when it SHOWED on the statement they credited it. I called them several times to get this resolved with the office manager, never got a call back. So we sent in 50.00 again since it showed they had recieved the first 50.00 and i had the check back from the bank to prove it.
The next statement comes. It now says Final request for payment they wanted 150.00 it showed the second 50.00 recieved and the date they cashed the check. I had the check back from the bank to prove it was cashed, called the manager who was always with a patient and would call me back, , which never did. So my wife sent in the 150.00, and we were now 2 payments ahead, they cashed the check. We never got the 4th statement only to find out, THEY TURN IT OVER TO COLLECTIONS !!! I went into the office to meet with the office manager who told me there was nothing she could do, even though i had all the reciepts, and showed her the errors they made.
THEY THEN SUSPENDED MY TREATMENT UNTIL I PAID THE ENTIRE BALANCE !!! I am stuck with the crappy upper denture and the lower dentures are still the "immediate classic denture" which was not what i paid for. They have not contacted me since paid them off to finish the work, not that i would let them near my mouth again at this point. I filed a complaint with the BBB and am currently filing a complaint with the PA Attorney General and have started filing a lawsuit against Aspen dental to recover all the charges they did to both me and my insurance company since my insurance will not cover me going to another dentist to finish getting the work done, I am also suing Aspen Dental for damaging my credit due to their improper billing, failure to complete their contract with me for the dentures, improper charges, fraud, and pain and suffering.
STAY AWAY FROM ASPEN DENTAL THIS COULD HAPPEN TO YOU and judging by the 730+ complaints i see here it has

These people are such liars. My husband went to them
back in February and they set up the whole plan to do all this work on his mouth. I also had put him on my Dental Health coverage to help the cost. I had to pay the rest of a care credit plan they have. They had to pull all the top teeth and a few molars on bottom and fill a couple of others on bottom and clean. Then they said he would get full top plate and partials for bottom.
Well he had to wait 6 months for the final plate and when he got it they said he was not getting partial bottoms. They had taken impressions of the bottom, but they said that was to make sure the top fit right before they finished them. That day in the credit dept I asked that girl at least 3 times if everything was included and she said yes. That was tops, partials and all the exctrations, fillings and cleaning. I really was quite upset when they lied about all that. Now we have to get him partial bottoms and it won't be from them. I asked them also about when the teeth have to be relined and the girl argued with me on the phone and said you don't have to ever reline dentures, I think she was such a you know what. I told them right out I would never recommend them to anyone because they were nothing but assholes. and cheats.
They do not communicate with the people at all.

It started when 2 teeth on my partial were broken and lossed so i made an appointment. I waited at their office a half hour after my app. with people coming in and going right by me into their examining rooms. I proceeded to complain and their response was that I was a new patient and needed an exam. I stated that all I needed was my plate repaired. The exam was free she said . So I said O.K. After the exame they stated they had to pull all my bottom teeth and put a full bottom plate in for a thousand dollars. Allo I wantesd was my partialo fixed they said couldnt do it because it was metal. Well my teeth were solid enough for me so I told them to shove it and they responded in a rude nasty way . The next day I went to Forum Dental in Scranton and had them fix my plate in an Hour. So watch Aspens racket they try to push you into a expensive proceedure when you dont need it.