I promise not to deal with AT & T after today, there tactics are gangster like & they are more interested in profit. The hell with customer care. I will be taking my money to another service provider, your over paid u-verse service will not be needed. I paid my service through Western Union, with prove of paid & they tell me they have'nt received paid. The claims department had me fax the recepit, why... I don't know because nothing was done.