I went home last Oct 17 and received a message that my name was reported to collection agency by the AT&T. I was shock and called the given phone number and find told me to called there customer service. Same day I called the customer service to be asked to called there inventory center. Next day I called the inventory center and I found out that they claim that one of the box had no access card and I found out that I have to paid the access card or return it to them. Michael from the inventory center told me how much is the access card and send a message to look for it. Imgaine that AT&T waited for more than 2 month and then decided to submit your name to collection agency and denied that they did not received the access that was in box that they received on Aug 23.