My telephone land line service went out and I can't reach a human being to discuss the matter. All I can get is a recording about "call volumes running very high" and a voice robot that gives me the same spiel about how interested they are in my problem, blah, blah...yada, yada.

I've had this same service for over 30 years at my home and never had a problem getting someone until AT&T took over for SBC. Their responsiveness just sucks big time. Apparently they expect me to sit at home for days waiting for a call about when a tech will come to fix the problem. Even more irritating, I found out I have their "Line Backer" service which allegedly will fix everything at no cost to me...except my valuable time.

I was thinking of getting their U-verse TV, phone, computer bundle, but they can forget it now.