I, too, received a flyer in the mail in regards to the agreement that we had discussed over the phone--about rebates on DSL for the internet. Where exactly is this site that you can log on to in order to track your account?????????????? Jill Nelson

company took 79 dollars out of my account for no reason

I had 2 phone lines with AT & T. In May of 2008, I changed one (2378) to another company, with unlimited long distance and cable internet, and use that one for calls. I kept the other line (9744) to use as a computer and fax dedicated line. The fax has no phone, and has been unused for several months.

The dial-up was also removed later. In June, ATT correctly billed 9744 at $13.40. In July, they billed $95.65. I called and challenged the charges, and discovered they were for calls made on the other phone (2378). I was told the porting might not have been completed, contact the other provider, and the billing will be correct the next month.

However, in July, the charges were over $200, and were drafted from my checking account. Again, the calls were ones made on the 2378 phone, and when I complained to my bank, they reversed the draft. I verified that the only device connected to the 9744 line was the dormant fax. (There was no physical way to make calls on the 9744 line.) I just got billed $374.87 for calls made on the 2378 line(in August), and a notice that the current month (October) has a bill for $134.

This is a nightmare! ATT is ripping me off, and I can't even understand how they can achieve this???(I'm a tech, and the inference of fraudulent deviant use of technology seriously frightens me... as well as stealing money needed to pay my bills.)

I relocated within San Francisco October, 2007 into subsidized housing that offered ONLY bundled Internet and Dish for television and Internet at prices higher that AT&T offers just a few hundred yards away because they were provided exclusive rights to provied these services to ALL residents in the development. Elsewhere in San Francisco AT&T offers many incentives for customers to switch from the exclusive cable franchise holder to Dish, but they have no motivation when they are guaranteed anyone wanting to watch television in this development can only choose their package. In addition, they offer vitually NO customer service and have many service interruptions that they don't explain, fix quickly or waive charges for. How can those many hundreds of us in this lousy situation get equitable pricing and decent dervice?

AT&T allowed this company, who they claim no affiliation, to charge me for a voice mail service I did not authorize. Now I am being charge late fees added for not paying this bill. I feel AT&T is responsible since they allowed this to happen without my authorization.

I never wanted nor ask for a voice mail. Did not even know it was active until the charge showed up on my bill. I call the phone company and was told by a customer service that I automatically sign up when I opened a website. I continue not to pay for something I did not request. AT&T should be held accountable.