I called AT&T on 5/5/08 to cancell all of my phone servcs & to inquire about a dry loop DSL internet connection. The rep. asked why I was cancelling my phone servcs. . I told her that I was considering going with another provider & that I only needed internet service. She then asked me how much this other provider was going to charge, which I thought to be distasteful, but I decided to tell her it was to be $24.00 Mo. for all phone servcs. . She then told me that she could offer me a great deal, Local serv. @ $24.00 Mo., Unlimited LD @ $13.05 Mo., & Internet srev. w/ an upgrade to 6.0 @ $32.95 Mo. for atotal of $70.00 Mo. plus all applicable fees & taxes, plus she would give me a $20.00 per Mo. discount for 6 Mos. & a $50.00 cash gift voucher. When I recieved my next bill the ammount due was $98.00 & there was no mention of the $20.00 discount, I then called & spoke w/ 2 different reps. who both told me there was nothing they could do to correct this problem & that no one should have offered me this package, at that time I told them to disconnect all of my services & I hung up abruptly!! Next day I noticed that all of my svcs. were still operational so I called again & told them to disconnect again, again they did not turn off svcs.. By July I decided that I might as well use the svcs. & only pay what I was originally contracted to pay. They then started sending inflated bills to which I only payed the contracted ammount. This went on until Nov. '08, at which I then called to disconnect again!! But guess what, they still did no cut off!! they finally cut my phone in Dec. '08 or Jan '09 & my internet in Feb. '09, I do not intend to pay them for the time between Nov. & Feb. . The next thing I recieved was a collection notice stating that I owed them $309.44. I had already registered a complaint with the BBB.

PS; I still have not recieved my $50.00 cash gift voucher & I do intend to register a complaint with other state & federal authorities.