I have had U-Verse installed for a little over 6 months. Within this time, I have contacted technical support for my TV and Internet at least one per month. My wireless connectivity is intermittent. The technicians run line tests, reset channels, have me reset everything in my house...they have sent me additional parts to plug into my computer, my laptop, etc...they have even tried to have me pay for a new router.
I am waiting for a Level 2 Service professional at this very moment. I should have never switched. Don't ever do it.