Using the prepaid unlimited plan, the phone bugs you all day about not having an account balance, when in fact you don't need one because all texts and Voice are unlimited until the end of a period. Several calls to ATT yields nothing. Lots of dropped calls, flaky service at home, ridiculous data rate for non contract phones (the contract price is still a rip off)

Also call quality drops a lot during a call even with full bars on both ends. Sometimes it sounds like I am speaking with a robot. Putting a password to block internet services from prepaid phone in case you accidentally hit the web button in your pocket, doesn't work, and the practice of having a permanent button dedicated to bringing you on the web and charging you several cents each time is criminal.

Can't wait to jump to another carrier really soon.

DSL was ordered on 9/25/2009 up to now have not received gift card thru the mail Rocko quote it would come 4-6 weeks it has now been 3 months my category of complaint is not receiving gift card.


VictoriaMackey

I have not been able to use the 3G network connection of my phone because more than 50% of calls can't be made and a higher number of calls received are dropped. As per a AT&T rep I was told do disable the 3G function so I can make calls.

Now AT&T is inundating the NYC TV stations with commercials blasting Verizon on how AT&T has better 3G coverage and speed. PLEASE how ironic, they should spend that money in making the NYC network better prepared to handle the current load.

Basically I am paying for EDGE service as opposed to 3G... Here I come Verizon...

we just bought att service unlimited talk and text for 60 a month it took 2 hours to port the number and fix the account the whole ordeal was not good at all. after that we tested the service with a few texts. we can send them fine and get only texts from att cell phones only. boost/nextel we get half the texts.. verizon no texts ... cricket no texts... sprint no texts .. tmobile no texts

att then told us to call all the companies the texts are not working from we are like how can it be all these providers >

talked to 4 sups and they all had diffrent stories

demanded money back after a full day of no service will not refund we figure no service rendered why charge us.

we are going to port the number back to boost today.

we are writing a complant to the coorprate office and also filled out a complant to the bbb with the coorprate office

I am so sick and tired of dealing with ATT. Tried their combined billing and in a matter of 2 months, accrued 1300.00 in charges, and service was disconnected, my payments had been going elsewhere, once this was resolved and I was allowed to have service again on residential and cellular, seperated my bills, and began making my payments separately, when I thought all was good and calmed my anger from dealing with this morons here arises a scam..I rec'd a FREE Air Card in the mail that DID not work, finally after 4 month feud was resolved, and now 6 months after the combined biling fiasco, I get a letter from an attorney stating I owed 376.58, to which NOONE could explain to me what this account was affiliated with. I called the attorney who sent me to ATT who transferred me 12 times in a matter of 80 minutes, finally a woman was able to PULL up an account all others could not find, and she verified YES, I do owe this money, and I asked her how and she hem hawed around and finally said was an old cellular bill I had floating around from when I had combined billing, to which she did not know the cellular number, and I have had the same cellular number for 6 years. I am so confused and untrusting of ATT, I have had over 27 complaints with their billing since 2007. This is unbelievable and I am apalled people are continuing to use their incompetent support staff/service offered.