For the last 15 years I have run Yellow Pages ads and each year the renewal process involved their calling me in April of May to set up a meeting, a meeting to make any changes I wanted for the next year's ads; their sending me an agreement to review and make any corrections, my signing and dating the agreement and mailing it back to them. They would then send me a letter thanking me for advertising with them.
I discovered today that they supposedly mailed me a notice in July and my not sending it back set up an automatic renewal. I never got such a notice in July. Furthermore, if I had and had renewed, don't you think they would have sent me a "thank you" letter?
I have not gotten 'any' correspondence at all from ATT Real Yellow Pages. NONE. They say they mailed the notice. I say they did not and I think the fact that they did not thank me for renewing is evidence they wanted the keep me in the dark as to what they were doing. This is preditory and I have never heard that not responding to a renewal notice constituted renewing.
I have signed anything authorizing any Yellow Pages ads for 2010 and will not be paying for ads in 2010.
