i called att. for internet service on Sept.10th. they told me to expect to have service in three days. it was Sept.21st before i had internet access! I was also told that i would be getting a reward check, in the mail for $150. right away i smelled a scam! I asked out right; WHEN-WHERE-HOW, would i be getting this "MYSTERY" check. i was told TWO WEEKS from my order date to expect this check. i even made this rep. repeat, that i would be getting a $150 check IN THE MAIL WITHIN TWO WEEKS. because i knew we were being recorded. of course, i never got that check.when i called to ask why, (HA-HA) the NEW story was, i had to wait 30 days from my order date, then go on line and apply for my reward. when i go on line, the only thing i get is a message saying that i dont qualify for any rewards! all ATnT says is "sorry for the inconvenience". since when is lying an inconvenience? i find it utterly insulting. SOOOO... when my internet bill arrives, all ATnT will get from me is a envelope full of "SORRY FOR THE INCONVENIENCE".