I downloaded and payed for 2 albums. I can't open the file, and I contacted customer support. i received an automated message saying that they were updating their site and it would be done on Friday. This week, i contacted them again and I got the same automated message. This is a fraudulent site and i would say to anyone Stay away! No one is answering and I think they are crooks. i can;t get my money back and I can't open the files I downloaded.