They were supposed to transport 2 vehicles of ours from CT to CA. When they did not show up in time we called them, we kept getting run around. When we called a third time supposedly a manager came on the phone and started behaving rudely stating that we had not signed a contract, and hence they could not cross state lines. In the meanwhile they had collected 280 each (560 USD total deposit), on asking for a refund they stated there was a 250 USD cancellation fee (500 USD total), and simply hung the phone up. Note how could their be an agreed upon cancellation fee if the very contract that had not been signed was the contract in which this cancellation fee was included in fine print. Subsequently we tried calling multiple times and they never picked the phone up. I am amazed that these people are not behind bars yet.