The nature of my complaint is 5 pages long so to put all the detail down will take forever...but to get down to the basics, I received a new phone from Autopage 6 weeks ago (the wrong colour)...I had it for 3 weeks, when it went in for the 1st repair, and then 2 days after getting it back it went back in for repairs. In the total of 6 weeks, the phone has been in for repairs for 3 weeks. Half the time I have had the phone.

I e-mailed the MD, Mr. James Rutherfoord on Tuesday 8 December, and I have still not received a reply. This guy clearly has better things to do with his time, than to attend to the people who actually pay his salary.

I want them to cancel my contract and take back their broken phone, but everybody refuses to even talk to me. I have been trying to get a response out of the company since 8 December, and I have now finally given up. The people there must be brainwashed...They all say the same thing..."Sorry mam, we need to follow protocol"...what ever that means...I have followed every step possible!!!

I would like to call upon every South African who reads this complaint, to please google this company before you sign any contract with them...there are endless complaints about them daily!!! Don't make the wrong decision and fall pray to their "breach of contract" (you pay for things you don't have) & nobody wants to help you... Please tell EVERYBODY you know to tell EVERYBODY they know to please do the same!!! There are better service providers out there...Support the ones who are prepared to help you!!!