i made reservations for a car and asked for a non-smoking car. after i drove away and was on my way i kept smelling ashes. i just thouht it was just me, after i stopped at a rest stop and open up the ash tray there were ashes in there. the car had looked like no one really cleaned it after the last use, but the ashes was just awlful. the smell makes me sick. i was going to clean it out but then i thought that i would have no way of showing up the proof. i certainly did not do it. if i smoked why would i request a smoke free car. i have rented several times with you in the past, as you may see in your records and i have never had a problem, but this was terrible. what can be done about this, thank you ray olivate. 716-822-7198