Avelo mortgage failed to pay my property taxes, when I called them to ask my taxes were already very late. They immediately paid them, and then raised my "fixed rate" monthly mortgage payment. At the time of my refinance the taxes were already calculated in, so why would they increase my payment? Now I can hardly afford my payments and have been late, and my credit is being effected-all because they messed up. This is very frustrating, and I am not sure if there is anything I can do to help my situation.