AVG took my credit card. Renewal would not download. Response was "file is corrupt".
Please refund my money. Who do I call? I understand that Element Five is the company that handles the billing. Please give instructions and/or phone number to call. I do not want to pay any more money in the premium support department- this is not the way to sell anti-virus software. I will not cease to pursue getting my refund back. If I do not, I will take this to the next level. I do not like reading the other complaints of other people. I need a response as quickly as possible.

Elaina