Yes, I know exactly about Avon stealing returns and not giving the reps credit - saying they never received the returns or they were later! I sold Avon for about a year with no problem. My DM told me and a friend I recruitied (so sorry!) to just save up all the returns and return them all together - which we did - they deinied receiving the box, even tho I have a signed receipt!! I told them I was not paying for theose items and they cut me off for non-payment! They are real scammers!