We completed our new home in November 2008 and needed blinds. We were lured in with low prices and of course the Home Depot support structure. We paid for HD to measure the blinds and they sent their contractor to do this. When the new blinds were received and the installers showed up. There were several blinds that did not fit properly. One of them did not even go more than 3/4's of the way down the window, it was too short. ALL of the arched window blinds were wrong. Bali's response was "stretch them" which of course is NOT POSSIBLE given the material has NO STRETCH capability. Since then, we've been in a back and forth about who is responsible for these errors. The contractor who has been wonderful and HD who has been wonderful are faced with a company in the Bali Blinds Company that is completely irresponsible and whose product support is the worst I've seen in my entire career. I would STRONGLY SUGGEST you avoid Bali Blinds as our experience is terrible and we continue to have windows which are not covered and we're in the process of going back and forth with Bali about their complete incompetence.