March 10, 2011, I took my 8 year old shih-tuz in for a mammory removal and spade.Instead they ended up doin a "biopsy." They called me twice to let me know updates and to pick her up at 6:30.the third time they called I drop my phone.the dr said he had "bad news"and she had went into I guess "cardiac arrest." Said when they left she was fine and the next thing they were calling the dr in to try&revive her. When I went in to see my little angel she was on the table covered up in her favorite blanket with dried up blood.Her tongue was hard and eyes wide open.and there was nothin we could do but cry.and the dr said "if there's anythg he could do" yea right! Didn't even sounded like he cared! As far as the bill, they were still worried bout their damn money and refunded the things "they didn't do/use" to us.like I care.I left the building while I watch my fiance bring our baby out in a box!! there is nothin bringing her back!thanks to banfield my pomeranian is without a sister and we are without a daughter.Banfield, their crew, and especially the drs there at and in fayetteville, NC will BURN in hell&i hope I'm alive 2 c it!!