Bank Of America went ahead and called me looking for a credit card payment. I told them to take it out of my checking account with them the following Tuesday... Not even a month later I come to find out that they took the $490.00 out of my MOTHERS account and NOT MINE! How did this happen? Well, upon calling Bank Of America, I must have done this! Even though I don't work for them, and dont have access or any information regarding my mothers Bank Of America account, I still somehow managed to mumble off her routing number and account number! Thanks for placing the blame on me Bank Of America! Also, when I called (seven times) I got passed through EVERY department! Finally they told me that they would put the money back in her account but then make my credit card past due... Even though when it was due I had the money to pay it right there in my account, but they decided to take it out of someone else's account by "accident" and to them this is "OK" I gave them the option of giving the money back and not holding it to my account since this floating figure messed my account up to begin with, but they refused to do that. SO Bank Of America has lost me as a customer for good as of today!