I purchased a home on a 203k streamline that BOA Home Loans promptly purchased. They were quick to disperse the first half of the funds to cover the initial start-up of home improvement. However, more than one month since the faxing of final paperwork, we have received no word, letter, check, or ANYTHING. When trying to call their department at 1-800-293-8155, you can either press 1 to call your rep from their directory, or press 2. when I press 1 and try to contact Ashley Munding, it says her number cannot be accessed from that service. However, if you press 2, you get a message about how they are too busy to take your call and if you waiting for final dispersement, that it could take 5 business days. I have been waiting more than one month. Try explaining that to a contractor who wants to be paid! I dare anyone to attempt to get ahold of this department and their regular customer service department refuses to attempt and while waiting to speak to a manager they transferred me over to the above BOGUS number.