After 2 years of submitting a HARDSHIPP LETTER ALONG WITH ALL NECESSARY PAPERWORK NEEDED THEY FINALLY TELL ME THEY CAN'T HELP ME AND MY FAMILY. I Have all the Proof to show I have sent this crap 4 times in 2 years. Then they tried to stall and start asking us BOGUS QUESTIONS. Asking us who else is renting from us? We don't have any rental property...if we did do you THINK WE WOULD BE ASKING FOR HELP. They then ask how much SOCIAL SECURITY ARE WE RECIEVING...Hello!!! Me and my Husband are under the age of 50. I have never seen anyone bullshit around as much ar Bank of America. My husband had been laid off for 2.5 years and barely getting back on his feet. Thank the Lord he is the only that will be saving us from THESE CROOKS!!!