I was automatically having my payments on my NEA Bank of America card made via the Bank of America website. Bill was scheduled for Jan. 2 which was a Sunday. When it was not listed as paid by Monday I checked the bank website & saw that I was still listed as having automatic payments for full credit card amount scheduled. On Wed. Jan 5 I got an e-mail stating I had a new bill with interest as the old payment was overdue. I spoke to several people in different departments who all claimed that not only was I not scheduled for automatic payments but I never had these done. When I checked the website I saw that suddenly there was no listing for me having automatic payments. I arranged on the phone to have the bill paid and almost convinced myself that I was losing my mind until I checked various consumer complaint sites and read of similar experiences. I can only hope that this small bill is straightened out so I can discontinue my card. I also wonder how long they can get away with this nonsense!!