"Consumer Reviews on Companies, Products and Services"

Bank of America

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1 stars
(1104)
Category: Business & Finances

Contact Information
Florida, United States

Phone number: 8006690102

Bank of America Reviews

July 24, 2008
Rip off
Yesterday, Jul 23, 2008, I tried to open a CD account with Bank of America online, and in addition to all the standard information (name, age, SSN, address, mother's maiden name, citizenship, routing number and account number) I was also asked to provide my user ID and password to the -another - bank account from which the CD would be funded. Stunned, I called their 800 number and they confirmed that, since I was not an existing customer with Bank of America, I had to provide the user name and password to my account at the other bank, or else could not open the CD.

I strongly believe this kind of information should have been disclosed first-hand, to avoid me entering all my credentials in vain. And what happens now to all my personal information, since I don't even have an account with them, so Bank of America cannot be held responsible for leaking it out?

This morning I went in person to their local branch, and the manager was as surprised as I was to hear that I was asked the user ID and password to access my banking account at another bank. My going in person to the local branch didn't solve the problem though, since apparently they, the local branch), have no communication with the online banking department, other than calling the same 800 number I had called the previous day. According to the local branch manager I talked to, they don't even share the same database!

Needless to say, I would never open an account with Bank of America, if it means to give away my user name AND password to my account at another bank!
July 24, 2008
$30,000 lost because of Bank of America
On 07/08/08 I went to the bank of America for wire transfer to Turkey. The amount was $30, 000. Jill Townsend did the transfer in Turkish currency without asking me how I wanted to transfer the money. I wanted to transfer the money in dollar currency AND gave her dollar account number in Turkish Bank. Money was transferred to turkish bank in Turkish currency and automatically dropped to $29, 000 from $30, 000. I lost $1000 because of Bank's fault. I went to the bank to explain their mistake. They recalled the wire. But they put the wrong amount as a recall amount in the form. While this process the bank employees Manager Sally and Jill Townsend were very rude to me. I still haven't received the money yet. I don’t know where my $30, 000 is. I go to the bank about this investigation several times. They do not want to help me. They are very rude to me. They also extra charge me for the process. Please help me and other consumers to protect their financial rights from Bank of America. Especially Race Track, Tampa, FL branch.

Nergiz
July 24, 2008
They ruined my credit
I have been banking with BofA for 15 years. Recently the grossly overpriced fees have been getting to me financially. A few months back I was late on two payments to a credit card held by BofA. About two months later the bank closed the account and raised the minimum payments from about $700/ month to $1900/month. Well, now I am unemployed with no way to pay them off. Now they are sending me to a collection agency after "trying to help". If they had not closed the *** account in the first place, I would have been ok. Do not bank with this company, when times get rough they send their henchmen to get their money with no regard for the consumer.

My wife and I would have been doing well, except for this housing crisis caused in part by the *** banks giving everyone in the world credit and mortgages. Now they are getting the *** credit card holders with only minor blemishes.

Soon, I will be closing my other credit and bank accounts with bank of America. Adios to you BofA. Thanks for cleaning my family and many others out of their hard earned cash.
July 24, 2008
they took money out with out me knowing
Some one took $31.98 out of my checking account and I’m pissed you took it out with out my knowing what it is for so return it or else.
July 24, 2008
they took money out with out me knowing
Some one took $31.98 out of my checking account and I’m pissed you took it out with out my knowing what it is for so return it or else.
July 23, 2008
Bank of AmericaWill Rape You
The bank of America has gootten so greedy, it should not even be legal. How can they charge all those $35 per transaction fees on items priced less than$2 and get away with it. They make you wait forever to get your money by placing all kinds of hold, etc on your account, but they speedily post everyhitng the second they get a chance, then come back with some lame excuse that supports their thievery.
July 23, 2008
They dont care about people that have been with them for 37 years..
I want to complain about the "new" ATM's that are at my branch. These new machines do NOT allow for any privacy for deposits or withdrawals.

If I dont complain about it, then nothing gets done to change these machines back to a secure screen. I have forbid my wife from any transactions thru the ATM because anyone behind you or even to the side can SEE exactly what is on the screen.

Also with the scanned deposits, anyone that may loose that transaction sheet could have issues with all the names/addresses/phone numbers that show on the screen receipt.

Did ANYONE at bank of America even think all of this thru, I have only 10 mins with the machine making a deposit and withdraw and seen all these security issues!

I would like a response back letting me know if this is how it is going to be with the ATM, (unsecured) because if it is, I need to re-think our banking. (And I do know that Bank of America doesnt care of the people that have been with them for 37 years.. just another account, to BofA)
July 23, 2008
Unauthorized billing
I went to the Bank of America branch in Lilburn, GA on July 22, 2008 to make a deposit consisting of some cash and checks. I am a server so I have a lot of ones in my deposit but I counted them in to two stacks of $100 consisting of mostly ones but some fives. I counted the money at least 4 times to ensure it was 100% right.

I went through the drive through window to make my deposit even though I thought it probably wasn't a great idea to deposit cash through the drive through. I sent my money to the teller and a couple of minutes later she says that the cash only comes out to $196 and if I want to make the deposit I will have to give them an additional 4 dollars.

I tell the teller that I have counted the money numerous times and tell her to send the deposit back. I pulled forward to recount the deposit and magically $4 in cash is missing. If she was going to steal I would think that she would have at least been smart enough to steal an even amount. I know it is just $4 but it could have been a lot more.

I went in to the bank and closed my account where they proceeded to tell me that I should keep the account open and just do business at another branch. What a joke, what is wrong with this bank that they would rather loose me as a customer than get the $4 from their teller and keep the account open. They can have the $4 but I am taking my account somewhere else.
July 21, 2008
$75 checking incentive
My boyfriend and I had just moved to California in February. We were banking with PNC in Pennsylvania and they aren't located in CA. I went with BOA because that is where my job banked so I figured that it would be easier. There was also a $75 coupon in the Val Pak for new checking accounts. So I went to the office, set up my accounts and he stapled my coupon to the back of the paperwork said that it would be there in my account in about 30 days. So, 30 days rolls around- nothing. 60 days rolls around- nothing. I called the number that is on the website and heaven forbid I speak to an actual person- I finally get to a person and they said that unless when he set up my account, he entered the code- they can't do anything about it.

I am in the process of looking for a new bank- all over $75 that they won't give to me.
July 21, 2008
Unauthorized fees
Hi my name is Sonia Buentello, live on 2301 Lafayette St, Laredo, TX. 78041. My Bank of America credit/debit number is 4744 7200 3125 1313 and I have been ripped off by BOA for more than 1300 dollars in a period of 11 months, this is not fair. There were many times when the amount of my debit purchase was less than 2 dollars and I was later charged 35 dollars because of supposed insufficient funds. The debit purchases would be put in P status then for whatever reason bounce and not go through. I figured if you use your card it should go through ASAP, not days later. I know this is a way for the Bank to make money. It is outrageous! I am a single mother of 4 and have been taken advantage of by this bank. Out of approx 37 or so charges, only 2 were refunded. The last straw came about two months ago when I used my debit card, then the charges had already cleared to C status, and then afterward I used the card a couple of times, and when I checked again the next day, the charges were already in C status were sent back to P status, this is when I realized that I was getting robbed by the people who are suppose to take care of my finances. Please help in getting me back some of these charges. My checking balance is $ –527.30, I could no longer afford to bank with Bank of America. I was forced to change banks.

Sonia Buentello
2301 Lafayette apt 325
Laredo, TX. 78041
(956)401-3528 or (956)712-6276

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