Several Complaints here.. I have just had it with this bank. They treat their customers like second-rate citzens even after we bailed them out with OUR tax dollars.

First, I had to fly out to Las Vegas because my Uncle became ill. While I was there he found out that he had terminal cancer and had a short time to live. He asked me to take care of some things because all of his family is from Michigan. He had a notary come to the hospital and filled out a General Power of Attorney and a Medical Power of attorney so that I could access his accounts and safety deposit box. I arrived at the bank and the manager denied me stating IT HAD TO BE ON THEIR FORM. I called the notary and she said that it was a legal document and they had to honor it. She even payed a visit to the bank manager and they still refused. We got the bank form but by that time; my uncle passed. I will now have to go back to Nevada several times over a VERY small estate that will cost more to settle than what he had. In the mean time; THEY FROZE MY BANK ACCOUNT!!! and put a FRAUD ALLERT ON IT!!! They had no compassion or care! It took over an hour to get it straightened out.

I arrived back in Michigan and needed a few bank statements to reconciile my Dad's account. I waited 30 minutes at their Telegraph location and finally spoke to someone who told me we would be charged. I was NEVER charged when it was Laselle. All of the kind tellers we had when it was Laselle were now gone. I was upset and left. I went to their Michigan Ave location and waited 40 minutes. Today, I went in to find out why I have not received my current statement and was told "Check with your local post office". I walked out and decided to file a complaint via email. I was now emailed back twice stating that all complaints must be sent via the US POST OFFICE only... so I stopped here... I hope they do not have any other policies or procedures when I go to withdraw all of our accounts. I feel more than an appology is necessary at this point.

i HAVE TOLD THE BANK OF AMERICA ON MORE THAN ONE OCCASION THAT I DO NOT WANT THE COURTESY OF PAYING AN OVERDRAFT. tHEY WERE TOLD VERY CLEARLY. yET THIS HAPPENED AGAIN. oVERNIGHT WITHIN MINUTES A DEPOSIT THAT COVERS EVERYTHING WITH EXTRA CAM IN AND MY RENT AND PHONE CHECK AS WELL. aCTUALLY THE PHONE HAD TO BOUNCE AS IT DID CREATE AN OVERDRAFT. yET tHEY HAVE CHARGED ME 9 x 35 and it is growning. I had a good deposit come in today and it was in the black but I was hit with 2 more overdrafts. I am on social security disability and this is past abuse. I called the bank and my Premier banker 2 times and they all went into the specifics of 12:00 and 12:0 and my banker said she submitted a request for a refundfor 7 of the fees. It never happened.I am closing my accounts and I want my money back! I am writing to everyone news, government agency, rip-off blog that I can find! All because they did me this coutesy that I clearly stated no tot do. I am behind in my credit card and have$15 in savings so why would they pay iot? To rake in fees for many days. Since the limit is 5 a day, they just keep some spending and of course with all the fees the transaction and automatic payments, like the gym, create more overdrafts. They first day this happened I had received my pension and SSDI check, paid my $900 rent and phone and then they took all of my money. I had a little left as it started so I transfered %50 to savings so I could eat. I can not even get my medication, which is a struggle at several hundred a month not counting DR Visits. The Elite officials can take millions as bonuses, squander bail out money, and all the while the big Bank of Americarobs me of my little money I have to survive. I am also sending this to all of my government officials as this is beyond criminal. I would be laughable, that they refuse to bounce my check except it is all for the purpose of abusive robbery. You want support and then allow this? It is an outrage! I want no more ties and I want my funds returned minus the one that should have bounced since it missed by one minute. I demand that you look into this as it is commonplace. Will all that read this please contact your congressman, governor, senator,

I have been a very long customer of Bank of America and have a coulple credit cards from them. Well, my interest rates are always pretty low (around 8%) but last month they raised it to 16% for no reason! I always pay my bills on time, so of course I called to find out why. They said they raised my interest rate because I have too much other debt and that I should seeek a credit card consolidation company to help me out... whatever... my debt is almost all at 1.99 or 0% interest rates except for this particular card. They "claimed" they sent a letter telling me that they'd raise my interest rate if I did not cancel the card. Well, the same time this "letter" was sent, we were in the midst of a massive hurricane in the Houston area. She did not care. I never got the letter and they were no sympathic at all. So irritating. DO NOT GET A BOA CREDIT CARD!! They will screw you any way they can...

I have two credit card accounts with Bank of America. In the past few months they have reduced my credit limits; raised my interest rates to almost 30% and gave me an incorrect address to send a letter to 'opt-out' of the higher interest rates.

I followed the instructions given to exercise my 'opt-out' right and refuse the interest rate change. I had a time limit to send the letter, which I followed. My letter was returned to me, marked as undeliverable as addressed. I double checked all addresses and I addressed it correctly. Of course the time limit has passed and now I automatically go to the higher interest rate.

All this seems like legalized extortion to me. I pay my bills on time. I pay more than the minimum payments. All this nonsense is going to be the financial ruin of our country if we allow it to continue.

I have no problem with paying a reasonable interest rate. That is good business. I have no problem with paying for things that I purchase. That too is good business. I do have a problem with being robbed blind and it is all being done legally (as far as I know). These practices must be stopped and these companies must be brought under control.

There are no 'bail-outs' for all of us average citizens. What good is raising rates to beyond reasonable rates?? Make minimum payments so high that people have to choose between paying living expenses or their credit cards. It's a no brainier to see who will win that argument.

These companies are trying to pull in as much cash as possible from those of us that believe in and value our credit rating but the ultimate cost of this is spiraling so far out of control; it's down right frightening.

i had a auto loan in 2004 and the account is close but it still on my credit report and its a hit against me