"Consumer Reviews on Companies, Products and Services"

Bank of America

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Category: Business & Finances

Contact Information
Florida, United States

Phone number: 8006690102

Bank of America Reviews

November 25, 2008
disguised offer
Hi,

Today is 11/25/2008 and it is 8:28 PM.
A lady called twice. I pick up the second time. It was a woamn from Bank of America telling me that I will be receving a credit report from them and BOA will be monitoring my credit report and protecting my privacy and account info if anything happen to my credit rating. I will look into my frre credit report she will send and inform them of wrong info they will correct. I will have 30 days trial period.
She asked me if I understood that I will receive this info and the credit report, and if I understood the ton of information she provided me she said in less. She waited for me to say yes, but of all what she said I remembered hearing that I will have "30 days trial period".
I told her that I did not understand the purpose of her call and her intent clearly. Indeed, she was trying to make me agree and approve her service that indeed is a disguised offer that I never requested. She did say trial period of 30 days among all what she said about the service but she never said that I would be billed after 30 days.
Fortunately I grab the "30 days trial period" out of the 200 words or more she threw at me concerning my credit report and them monitoring it. This only allowed me to step back and tell her I believe it was a disguised offer ... that is when she hang up on me.

Be careful to this CREDIT REPORT mailed to you and the bank monitoring it. It appears at first as if they are taking of a preventive and precautionary measure they want us to be informed off BUT it turns out to be a disgusied sale speech that only the words "30 days trial period" can reveal if you got them out of her rapidly delivered speech. So never say yes if you are not sure of what point she is making of her intent.

She never explicitly revealed the purpose of her call. And as a customer of BOA (having accounts with them), please do not hang up on me people of BOA ... even if you get caught at your own game!

I do personal business with you and my position as an accountant force me to do official business with you as well. So your residential startegy also impact your business customers.

Luc Falies
November 24, 2008
Fraud and cheating
This is what Bank of America did to me. We bought our home in December 2006. It is an older home and needed a lot of repair. They had an appraisal done and appraised the home at $105, 100.00. The was bought for $52, 000.00. Well we purchased our own home owners insurance and the insurance and the yearly taxes were escrowed into the payment of the home.

Our payments were $496.00. The next thing we know they sent a payment book in February 2008 with the payment amount of $2, 110.00 a month. We thought it ws a typo until we went to pay the payment. Well the had no explanation to why at the time. Well we checked into it further that they had not paid our insurance or taxes. They lapsed our insurance and force placed their insurance of $13, 000.00. That put our escrow out of whack by -$20, 000.00. Well we couldn't afford that. We tried to get more insurance and because we don't have a central heat and air unit and new siding on the house we can't get insurance. The home was built in 1920 and needs updates. The Florida commission said until we get these updates and due to the fact the back let our insurance lapse we won't be able to get new insurance. Well the home is in foreclosure. We have been to court twice now and the judge agreed there is a discrepancy on there part. The court both times we have went come out in our favor. The next day after court Bank of America hired SAFE-Loc to enter our home and change all of the locks on the doors. A week later they hird some other guy to cut the grass. They gave him the new keys to the home. First of all if he is cutting the grass why does he need to enter the home? Anyway he entered the home and started removing the contents that was still in the home. Well remember the judge has not awarded them the home. We went to the local sheriff's office and tried to get a No- Tresspass warrant to no avail. We have no lawyer cause we can't afford one and have been fighting this ourselves. We go back to court on November 5, 2008. I just hope that they fix our credit cause they have really messed it up. I hope they reward us either the home or they money we have paid into the home including the money used for remodeling. Something has to give.
November 22, 2008
Closed my account and won't relase funds
Risk managment closed my account and won't send me the money even when I say I need it asap and all they wil do is send a cashiers check in a month probably. I am on hold currently with a manager of the department and its taking about an hour and no one yet. If anyone has any ideas I'd appreciate it
November 20, 2008
discrimination
bank of ameica is a great company to work however the management teams have created a system of destroying talent especially minority . most of their management project or plan is to target minority . Especially those banking center auditors are always targetting minorities ; he looks like this bank is against minorities something need to be done to stop it especially cambridge and west .
November 20, 2008
Overcharged
Due to other companies taking ach debits without permission I requested Bank of America to close my account, they refused due to the account being in a negative. I then asked for a hold to be placed on account so no further ach debits could be processed. I was also told this was not possible.

After a month of ach debits i racked up almost $1500 in overdraft fees. The bank decided to transfer $950 from my other checking account to cover some of the outstanding fees, leaving me; a single mother of 3 young children totally broke with no money to pay rent, or put food on my table. I went to a branch where I explained the situation and a HOLD was put on my account within seconds. If this hold was put on the account a month earlier when I asked and was wrongly told it was not possible; none of these overdraft charges would have been adding up all that time.

I have made numerous phone calls, sent letters, emails, etc with absolutely no help in the matter. The only return call I got from the bank was to ask me when I planned on making a deposit to cover the remaining overdrafts? NEVER! I currently show a -$402 balance.

I would greatly appreciate any help anyone might be able to give in this situation.
November 20, 2008
THIEVES
HELP - HELP - HELP

LOOKING FOR A LAW FIRM WILLING TO FIGHT FOR THE
WORKING FORCE THAT'S RIPPED OFF DAY TO DAY BY
THE BANKS.
November 19, 2008
Unknown service provider
BofA claims no knowledge of this company AND no affiliation. They are full of crap! I have been "offered 2months worth of charges" credited back to my account and told to file a complaint with the "Fraud" dept @ B/A...Which doesn't have a phone# listing!!! Yet the polite little girl on the end of the line said she could transfer me directly to them at which time I got a voice recorded message that says they were busy and to call back later...Blow Me!
November 19, 2008
INTEREST RATE
I CALLED BANK OF AMERICA TODAY AN REQUESTED A RATE DECREASE AS I HAVE BEEN DISABLED FOR AWHILE. NOTE...I HAVE BEEN MAKING MY PAYMENTS ON TIME. I JUST WANTED TO GET THIS CARD PAID OFF...ANYWAY AFTER BEING PUT ON HOLD I WAS TOLD THAT THEY WERE CLOSING MY ACCOUNT ! I ASKED WHY AS I ONLY ASKED FOR A INTEREST RATE DECREASE.HE SAID SINCE MY INCOME WAS LESS NOW THEY WERE CLOSING IT...WOW...I WILL NEVER USE THIS COMPANY FOR ANYTHING...
November 19, 2008
Overcharged
Simple to explain: I sent a payment Monday, they supposedly 'received and posted it Saturday' due on Friday. According to BofA, you need to mail your payment 7-10 days in advance due to the USPS. Doesn't mail usually take 2 days. Not according to BofA. I called to dispute the late charge of $39 and was told that if I had a problem with the date they received it, I should contact the USPS. I was offered a half credit for mailing my payment on time.

Then they took my 0% balance transfer interest rate up to 9.99%. But the kicker is they went back to October and decided to recalculate my interest rate and charge me an additional $12 in interest= $51 dollars total charges.
November 19, 2008
Awful bank
I had a credit card in 2000 with Bank of America. I paid it off and ended the account, or so I thought. 7 years later I found that they had just placed negative info on my credit report. I called to investigate. They said 'You had a credit card with a $50 balance. You didn't pay.' I said 'I haven't had a card with B of A for years.' They said 'Our information is correct.' When you get a negative on your credit report it lasts 7-10 years. B of A waited 7 years to report their $50 non-payment, didn't bother to contact me. So now this will be on my credit for another 7 years. I certainly would have paid the $50 if I'd known about it.

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