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Bank of America/BAC Home Loans ServicingLP

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Missouri, United States

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Bank of America/BAC Home Loans ServicingLP Reviews

SHOW-ME December 24, 2010
UNPAID TAXES FROM ESCROW
**BAC'S REAL PHONE #1-800-432-1000** Don't enter any info, then push #6** A REAL PERSON ANSWERS, explain then DEMAND a Supervisor to get results. I just received notice that BAC had not paid my 2010 County Taxes, checked statement under Home Loan Details the Next Due Date showed 11/01/2011. 16 calls, 7 phone #'s and 2 hrs later, reached a person who played around delaying, could not read the Escrow Acct Statement, then wanted to argue. She was real shocked when I had my copy, read it to her down to the barcode and on the 1st line "Payments from escrow" $712 TAXES. Had to DEMAND a Supervisor twice, but the check will go out Monday, will mail me a copy or I can call back check. WELL this is MISSOURI you got to "SHOW-ME' You know I'll be calling.

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