I purchased a Toshiba 47" LCD TV from Comp USA after a great sales pitch on the coverage of an extended warranty I decided to purchase one(big mistake). 6 months later when the it failed I called and reported the problem, after no word, I called back and was told it was under evaluation to deturmine if the complant was covered. Finally after two more days it was aproved for service, apprently they were able to diagnose the problem with out ever seeing it, after a week i called and they had me contact a service company who told me parts were on order and the tech would come out and install them when they arrived another week went by and they told me the warranty company was suppling the parts and they were waiting on them, the next week they were on backorder but now shipping the next day, same thing this week, over a month and Iam no better off than when I started. This warranty is not worth the paper it's written on!!! Bankers Warranty ans CompUSA big Scam, by the way I called Comp USA and they just sell the plan they have no responsibility!!!