After trying the make-up I decided that the product was not for me. I returned the product and then got a few phone calls from a representative at Bare Escentuals. Even though they send you a 30 day supply and say try it for 60 days and if you don't like it send the rest back for a refund... they decided that I had used to MUCH PRODUCT and therefore were not willing to refund my money. Then they told my credit card company that they had never received the product return, so that they could keep the money. Next they sent out a second shipment, an automatic shipment, and told the credit company that I had even called to reorder the product, trying to make a better case for themselves. You would think that after I spoke to their rep several times that they would have canceled any automatic shipments. I refused them as they arrived.