ordered two parts for daughter's car. person taking order was perhaps too friendly and helpful as he took my order. parts arrived in good condition. turned out one part was misordered. asked for turn signal assembly but got headlight as turn signal on this car is a seperate part. have been trying to get someone to talk to me about returning part and getting the turn signal . like others have commented, customer service doesn't exist. just leave messages or get an operator who give sympathy, manager's name, and another answering machine . of course no one has called back. will go through credit card comp but not sure how much good that will do. just glad it was not a more expensive purchase. based on posted comments would think La. attorney general would get involved - how naive.