Our company sent Baxter Mitchell & Assoc 1 overdue account (for $800.00) back in July 2008 and it took well over 30 - 40 phone calls to them (25 documented) and almost 1 year to "collect" our money (a little over $500.00) from this collection agency. They (speaking to either Stacey and/or Jennifer) would always say that they would find out when a payment would be mailed and call back with the information and they only called back maybe once or twice. Or they would say a payment would be mailed next week and 2 or 3 weeks or more later - still no payment.<br />
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We finally rcvd. partial pmts in Dec-08, Mar-09 and the final pmt came in mid-July of 2009.<br />
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I've NEVER heard of having to "collect" from a collection agency. Oh - and they had received the money (all $800.00) from our customer within a month of when we had sent BM&A the overdue account info. back in 2008.<br />
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I would not recommend this "collection agency" to anyone in order to collect debt.