I placed a 500 deposit into my account I was given 100 dollars released I used 95, and they charged me a 35 fee, when I called the customer service line they said "oh well its not really available so you should have known that" and got nasty with me, I asked for a supervisor and got a really rude male who said that it was my fault, and that there was nothing he could do, then I asked for his supervisor and he said "Oh I don't escalate calls to them" and HUNG UP ON ME!!! I am beyond pissed, because this is not the first time they have charged me a fee randomly and screwed up my account.