Ordered a beachcomber hot tub 350 model in April 2008, paid 6, 224.00 deposit. Goods should have been delievered 31st December 2008. Was told the hot tub was held up in customs, wrong model sent. By March 26th 2009 I had been told so many different stories why there was a delay, that I finally asked for my deposit back. I am still waiting for the money. I now discover that I am not the only person waiting for their hot tub to be delievered or their deposit to be refunded. Beachcomber continued to take deposits but never bothered to order the hot tubs.

Can not believe they can actually get away with this, surely it is fraud.