Owner of Before and After Salon on Airport-Pulling Rd in Naples Fl ruined what shouldve been a easy long layered (at the ends long side swiped light bangs) cut and partial hilights. I feel I was overcharged for a very bad job that will cost more to fix it the color that then entire cut and color cost. I am in my 30's I wanted light buttery hilits and a lot of them, I already had pretty blode hilits I wanted to add more and get rid of a little light red in a few areas. She put very ashy gray hi and low lits ing my hair, over all color darker gray. She cut a bunch of short layers in my hair more on one side and gave me full short bang that I have not had since the 80s the whole cut and style looks like the 80s. She offers no refunds and wont allow others to fix hair. She had a attitude blamed and tried to find a way to blame me. Her"fix" made it worse!!Help just before Christmas! I have before and after photos I wish I never stepped foot in there. She soaked my back and left wads of soap in my ears to.RUN AWAY!!