"Consumer Reviews on Companies, Products and Services"

Belk

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(25)
Category: Services

Contact Information
Concord, North Carolina, United States

Phone number: 7047867111

Belk Reviews

October 8, 2008
online payment site
I Have been 2hours trying to find the correct site to pay my bill online.which is impossible to find now i will be hit with a late fee for now i will have to drive 45 miles to my nearest belk to make a payment.think we all need to stay with monthy paper statements
April 28, 2008
credit charges
Did you know that people get fired at Belk department stores for not opening charge accounts? It doesn't even matter how long or how loyal they are to the company. I think it is so sad. They are good loyal people that work hard and do a great job. Employee's should not be fired for not being able to open a charge account. I do believe that they should ask, but you cannot hold a gun to someone's held and make them open it.

I believe this is harassment.
January 27, 2008
Unable to make payment online!
Web site out of order!
January 26, 2008
Terrible service!
While doing some shopping after Christmas, I purchased what I considered a set of really nice red Bath Towels from Belk Department Store in the Metrocenter Mall. Upon my initial use, I noticed a lot of red link all over my body. My wife told me to wash them. So I did, which at this time I read the label to be sure I washed them correctly and saw that it stated to wash prior to first use. I washed the towels by themselves. Nothing else in the machine. After drying them for only a short period of time, I noticed a LOT of red link in the dryer. I thought the towels had fallen apart. Huge clumps of link was everywhere. My wife saw this and told me to take them back. But since I no longer had the receipt I was just going to blow it off. But these towels were brand new and only one had been used once. So I put them in a bag and returned to Belk. I showed the sales associate the towels and assured her they were new, even though they looked well used. She accepted them as return, BUT since I no longer had a receipt, I could only get $4.48 apeice for them. That's not what I paid for them, nor is it the current price. While she was very nice, I explained my dissatisfaction with her company's policy. I was given a Belk Gift Card. I told her I would not be using it as I'll not be shopping at Belk again. I did remain very nice to her and asked her not to take it personally. She was nice, her company's policy was not customer friendly. The policy says I might be lying, we have to protect ourselves. The policy doesn't take into account that I'm a card hold who will now spend my money else where. And I do understand their view. However I shopped at Belk because I wanted a quality product. May be my daughter could use a gift card worth $9.59. Belk you lost a customer.
November 20, 2007
Unable to make my payment on due date because of your system!
I tried, unsuccessfully to make my payment timely on the 20th of Octocber. Due to your system, I was unable to do so. This was approximately 11:45 p.m. Eastern time. Due to this inability my payment will be late and I will incur a late fee.

Beware all!

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