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Nmldff21
July 16, 2011
Tricked by Trial Offer For $1.00
A company who isn't willing to refund a customer who is dissatisfied with the Trial Offer wording and the product, and on top of all that they also bind you by automatic billing from your credit card for enrollment program which is nonrefundable according to there Trial Offer Terms. You must cancel anytime during the trial offer in order to qualify for refund. They claim that they have a no-hassle return for refund policy. The offer is a scam, by stressing this Trial Offer is only $1.00. So you sign up thinking I'll try it for a $1.00 and cancel!!! When you receive the trial offer halfway past the trial period, because it starts from the moment you place your order date. If you don't open immediately you have run out of time to try it and see if the product really works and is right for you. Then you call to cancel and ask for consideration for refund, they respond with: you didn't cancel during trial period so no !!! When a customer is willing to pay for the return shipping and take the time to ship it back next day ups, you would expect good business relations and allow you to get a refund. So the Trial Offer isn't $1.00 and you place your order on June 27th, 2011 and billed your credit card on July 5th, 2011 for $78.41 and did they ship the 30day supply that same day? No, It's July 15th and I haven't received the product. They should apologize and refund my $78.41. They gave me a total of eight days for trial period and when you search BellaBrite.com I found an advertised Trial Period for 10 days. So they have been allowed to do whatever they want and have no set number of days for trial periods. One day it's 10 and the next day it's 8. I see that they have scammed lots of people for $78.41 and $77.00 And $78.00 and as much of $80.00... In this economy when people are looking for great deals and this company has no shame in taking there hard earned money that I consider stealing it right from under them in plain sight due to the fact of the wording which the customer thinks the trial is $1.00. This has to stop!!! Even if I don't get my money back, I learned a very valuable lesson. An offer like this is truly too good to be true!!! Is this company legitimate and how do we get our money back to stop them from doing this to other unsuspecting customers. They should be flagged or bench marked so customers can beware of the scam...
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