I ordered 2 Kichler mirrors for a bathroom remodel. One was damaged. I contacted Bellacor and they shipped a new mirror. We were out of town when the new mirror was delivered by UPS. The following day UPS returned to pick up the damaged mirror but instead they picked up the new mirror. This was May 29 and we were still out of town. I have been trying ever since to get Bellacor to send back the replacement mirror. They accused me of lying until I sent them photos of the box we still have with the UPS tracking number of the original shipment on it. Do not do business with this company.