I purchase books online for a one-time fee of 33.18 USD.I thought i was buying from <amazon.com> I was subsequently billed 9.95/1.oo usd and 9.95 usd. i called BBVand talked to a customer rep. i explained that i had not been apprised of their "membership" charges and wanted to cancel any affiliation with them as well as receive a credit on my charge card. i threatened to contact my card company and the rep agreed to credit my card account w/in 2 billing cycles (yea right).these people are crooks. some action should be taken to put them out of business. contact your banking institution that you do business with and pressure them to investigate these birds! we shall be cruel to bbv!