APPROX.8MO.AGO I OPENED AN ACCOUNT WITH BEST BUY, CHASE BANK WAS THE FINANCE CO.THE PROBLEM ARE MY MONTHLY PAYMENTS.I'M NOT LATE NOR I HAVE NEVER BEEN LATE ON MY PAYMENTS, IN FACT I'M SIX MONTHS OR MORE AHEAD IN PAYMENTS.
I HAVE MADE MY PAYMENTS EVERY 30DAYS...YES I HAVE BEEN CHARGED $35 IN LATE FEES EVERY MONTH.MY REGULER PAYMENTS ARE $45 A MO.
I HAVE CALLED CHASE BANK, WANTING AN EXPLANATION AS WHY THE LATE CHARGES, I WAS TOLD THAT EVERY TIME MY PAYMENTS WERE DUE ON THE 28Th OF EVERY MO...SO I WAS LATE TWO DAYS EVERY TIME.
IS THEIR EXPLANATION.I SPOKE MORE THEN TWICE TO A REP.FROM CHASE TO CHANGE THE DATE, I INFORM THEM THAT I WAS NEVER LATE AND IN FACT I WAS AHEAD IN MY PAYMENTS.I TOLD THAT THEY WOULD CHANGE THE DATE TO THE 31ST. BUT AS TIME WENT BY I WAS STILL BEING CHARGED LATE FEES.
CHASE DID NOT CHANGE THE DATE AS PROMISED. I CONSIDER MYSELF A GOOD CUSTOMER, YET THIS IS HOW THEY TREAT A GOOD CUSTOMER. THEY EVEN HUNG THE PHONE ON ME TWICE, WHEN I DEMANDED TO TALK TO A SUPERVISOR.
BEST BUY KNOWS ABOUT CHADE SHADY AND CORRUPT POLICES TOWARS THE CUSTOMERS, THEY ARE TO BLAME FOR THIS MESS. HAD I KNOWN ABOUT CHASE.THIEVERY PRACTICES TOWARDS CONSUMERS.I WOULD HAVE NEVER BOUGHT ANYTHING AT BEST BUY. CHASE BANK TO ME ARE A BUNCH OF STREET THEIFS, AND CONSUMERS LIKE ME SHOULD FILE A CLASS ACTION LAWSUIT AGAINST THIS THIEFS.