If you need your computer repaired; I recommend going to a small, computer repair shop, where you will get more attention, instead of "Best Buy". Best Buy computer repair department broke more things on my computer than they fixed. Kept my computer forever, and were dishonest in their dealings. Best Buy in Pleasant Hill, California. They claim no one is in charge of the computer repair department. Their strategy is to make you wait until you give up. I finally got my computer repaired at a small shop elsewhere, without a wait, with pleasant service, and cheaper.