Seth became irate and told me that I could not leave and that he would bill me for charges although I had not checked in, nor did I provide him with my credit card information. Seth continued to demand that I sign a document and pay for the room with tax. At this, I gathered my belongings and left the building. Seth yelled at me as I exited and followed me into the hotel parking lot yelling obscenities at me while there were onlookers in the hotel parking lot. Seth cursed and threatened me stating that he would have a full bill of charges placed on my credit card. In the hotel parking lot, Seth yelled my full name, calling me obscenities. Although I did not respond to Seth’s threats and yelling, I took his threats very seriously. I was overwhelmed with embarrassment and fear as Seth charged at me in the parking lot yelling at and threatening me. I later called Best Western customer service to place a complaint. I cannot understand how Seth could be so very cruel and angry as I had not checked into the hotel, I never even made it passed the customer service area. Seth’s behavior and treatment of me as a human being and as a potential guest of Best Western was full of hatred and totally inappropriate.