At bestguccishoes.com I made a purchase 12/21/09, I have tried contacting them several times & several different ways about the purchase but there was no response. The site does not provide you with any phone numbers or addresses. The 24/7 customer service online contact is always on busy status so I never got through to anyone. All it does is request that you email them and they will get back to you. This site definitely is very suspicious.