Attorneys trying to contact Bethea Jenner should do so at 122 Lyndhurst Road, London, N22 5AT, UK. Or call 07719261225. You won't get anywhere calling the so-called assistants at the so-called New York office as I've tried that and you don't get anywhere. Bethea Jenner's offices are actually in London and the US address is for show. I too had the misfortune to be ripped off for some insulting trash goods. That's what can happen when you shop on line after a couple of shots of bourbon! Good luck.